About the Tradie Privacy Policy

This document is the privacy policy every Aussie Tradie needs.

If your trade business collects customer details, like quotes, job addresses, photos, videos, invoices, job notes, payments and website enqqruieies, then you need to have a privacy polic in place.

This Tradie Privacy Policy, drafted by a lawyer with hands on tradie experience, protects your business and keeps you compliant with Australian privacy laws.

It’s written in simple, down to earth language so you can understand your obligations and your clients can understand their rights.

What’s covered in the Privacy Policy?

Your privacy policy is drafted in a way that actually makes sense and covers:

• What personal information you collect, including:
  – names, addresses, emails, phone numbers
  – job site details
  – photos/videos from site
  – billing and payment info
  – quotes, job notes and communication history
  – website analytics data
  – information used by automated tools like job management or quoting systems

• How you collect that information (forms, calls, SMS, social media, on-site conversations).

• Why you collect it — quoting, scheduling, invoicing, carrying out work, customer service and legal compliance.

• Who you may share it with — staff, subcontractors, suppliers, job management platforms, invoicing systems, insurers and advisors.

• Overseas storage and how some providers store data in places like the US or EU.

• Automated decision-making & AI, with human oversight.

• Data security steps and how you handle potential data breaches.

• Cookies, tracking & Google Analytics.

• Direct marketing rules and opt-out requirements.

• How customers access or correct their data.

Where do you use your privacy policy?

Perfect for:

• Your website (footer link)

• Your online quote or booking forms

• CRM or job management system integrations

• Showing evidence of the policy for Tender jobs

• Staff or contractor handbooks

• Trade businesses wanting a professional compliance presence online

Includes a step-by-step How-To Guide for setting it up correctly on your website.

Who is the privacy policy for?

✔ Electricians
✔ Plumbers
✔ Builders & carpenters
✔ HVAC techs
✔ Landscapers
✔ Handymen
✔ Painters
✔ Any tradie business that collects customer details online or offline

If you collect any job information, you need this.

How to use your privacy policy

Step 1: Create dedicated page

Copy the final privacy policy wording into a new, dedicated web page titled “Privacy Policy”.

This page should be accessible without a login. They don’t have to be in your main menu, but they must be easy to find from your website footer.

Step 2: Add links to the footer of every page

In the footer of your website, on every page, add links to your Privacy Policy;

Example footer text:
“© [Your Business Name]. All rights reserved. | [Privacy Policy] | [Terms of Use] | [AI Policy]

Step 3: Link to policies where relevant

Add a short note near any form where people submit their details to you, such as quote forms, booking forms or contact forms:

 “By submitting this form, you agree to our Privacy Policy.”

Make sure “Privacy Policy” is linked to your privacy page.

Step 4: Test links on mobile and desktop

After you set everything up, check that:

·       all links work;

·       the pages look good and are easy to read on both desktop and mobile; and

·       nothing is cut off or overlapping.

Step 5: Keep your policies

Set a reminder to review these policies at least once a year, or whenever your business changes (for example, you start using a new software, a new email marketing platform or different payment methods). Update the “Last Updated” line at the bottom of each policy when you make changes.

Disclaimer

Tradie Contract Co publishes legal templates and information for tradies. We are not acting as your lawyer when you buy, download or use this template.

This template gives you general legal information only. It is not tailored legal advice for your specific situation. You use it at your own risk and you should get legal advice from a lawyer if you’re unsure whether it suits your business or if you work in a specialised high-risk area.

All copyright in this template belongs to Tradie Contract Co. We grant you a non-exclusive, royalty-free, revocable license to use this template once for your own trade business. You must not copy it for other people, resell it, give it away, upload it to template libraries, upload it to an AI platform or use it to compete with Tradie Contract Co.