Tiler Terms and Conditions Template Australia

Running a tiling business means dealing with quotes, deposits, product selections, tile variations, site access, wet areas, waterproofing scope, surface preparation, substrate condition, delays, defects and payment issues.

The Tiler Terms and Conditions Template Australia is a ready-to-use legal template created for Australian tilers and wall and floor tiling contractors who want clearer quote terms, stronger payment protections and a more professional client process.

This template is designed to be used with quoting and accounting software such as Tradify, Xero, ServiceM8, MYOB or similar systems, or manually with your own quote documents.

Who this template is for

This template is suitable for Australian businesses that provide:

• commercial tiling;

• residential tiling;

• wall tiling;

• floor tiling;

• tile installation;

• tile repair;

• tile removal;

• surface preparation;

• screeding and bedding;

• adhesive fixing;

• cutting and laying tiles;

• grouting;

• silicone and caulking;

• sealing and regrouting;

• natural stone tiling;

• porcelain tiling;

• ceramic tiling;

• mosaic tiling;

• feature tiling;

• external tiling; and

• waterproofing where expressly stated in the quote.

What is included

Your download includes:

• How to use this template;

• AI prompt to customise the template;

• State-by-state adjustments for Security of Payment wording, maximum payment terms and residential deposit caps;

• Part 1 — Quote details;

• Part 2 — Terms and Conditions;

• Part 3 — Cover email sending the quote.

Key clauses included

The template covers key commercial risk areas for tiling businesses, including:

• quote acceptance;

• scope of work;

• exclusions;

• product and tile selections;

• variations and extra costs;

• deposits and payment terms;

• progress payments;

• overdue invoices;

• retention wording;

• ownership of tiles, adhesives, grout, waterproofing products and materials until paid;

• PPSA security interests;

• site access;

• substrate, surface, screed, slab, fall and drainage condition;

• hidden services;

• hazardous materials;

• waterproofing where expressly stated;

• drying and curing;

• lippage, shade variation and finish expectations;

• defects;

• Australian Consumer Law wording;

• limitation of liability;

• cancellations and postponement;

• subcontractors;

• disputes; and

• governing law.

Why tilers need proper terms and conditions

A quote alone often does not explain what happens if the customer changes the tile selection, the surface is not ready, waterproofing is outside scope, hidden services are discovered, site access is delayed or payment is late.

This template helps tilers clearly set out what is included, what is excluded, when payment is due, how variations are handled and what responsibilities sit with the customer.

Designed for use with quoting software

The template can be used in your quoting or accounting system as:

• a standard terms block;

• an attached PDF;

• a downloadable document;

• a website terms page; or

• a hyperlink in your quote and invoice templates.

Disclaimer

Tradie Contract Co publishes legal templates and information for tradies. We are not acting as your lawyer when you buy, download or use this template. This template is general legal information only. It is not tailored advice for your situation. You use it at your own risk, and you should get advice from a lawyer if you're unsure whether it suits your business, or if you work in a specialised high-risk area.